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Our Guest Services Agents provide our guests with an authentic Hawaiian hospitality experience working at the ticket counter and at the gate.
Our best Guest Service Agents possess exceptional communication skills, thrive in a fast-paced environment and are willing to lend a helping hand.
Watch a brief two-minute video to learn more about the position.
Pay And Benefits
This position is represented by a collective bargaining agreement. The pay for this position is $14.00 per hour.
This position is part-time, no more than 19 hours per week. Flight privileges are offered.
This position is represented by a collective bargaining agreement. Work schedules are awarded based on seniority. New hires are awarded their initial shift based on operational need and must be able to accept any shift.
Shifts are 4 days per week, no more than 19 hours per week. There is a morning shift from 5:00 – 9:00am for our departing flights and and evening shift from 6:45 – 10:30pm for our arriving flights. Work schedules are either all mornings or evenings and is a set schedule. Shifts may be extended before or after the scheduled end time based on operational need and may change based on the overall flight schedule.
- Legally authorized to work in the United States
- Minimum age 18
- High school diploma or equivalent education
- Valid driver’s license issued in the United States
- Ability to lift up to 70 lbs. when checking in guests’ bags
- Ability to work any shift awarded
- Ability to complete pre-employment drug test and if hired, random drug testing
- Ability to fulfill comprehensive background checks and fingerprinting to satisfy company security requirements and obtain various clearances to work at the airport (SIDA, Customs, USPS as applicable)
- No visible body art. Visible is considered anything seen while wearing a Hawaiian Airlines standard uniform piece (short-sleeved shirt or blouse), including but not limited to the neck area and above, any visible areas with arms lifted above the head, or any visible areas while in a crouching position. Covering tattoos with makeup, bandages or wearing a long-sleeved shirt under the short-sleeved standard uniform piece is not acceptable.
- Airline experience
- Customer service experience in the hospitality industry
Hawaiian Airlines Jobs in Phoenix Information
|Company Name:||Hawaiian Airlines|
|Company Info:||Hawaiian Airlines is the largest operator of commercial flights to and from the U.S. state of Hawaii. It is the tenth-largest commercial airline in the United States, and is based at Honolulu, Hawaii.|
|Industry Type:||Private company|
Hawaiian Airlines Jobs in Phoenix Description:
|Employment Type:||Full Time, Permanent|
|Education:||Basic Qualification Needed.|
|Required Skills, Experience:||Freshers & Experienced Both Can Apply.|
|Roles & Responsibilities:||Certain sets of responsibilities.|
- Good written and oral communication.
- Positive attitude and strong inclination towards learning.
- Good requirement gathering and elicitation skills.
- Motivated to work in enterprise mobility domain.
- Must possess strong leadership skills and generate enthusiasm among team members.
- Provide functional leadership to the project team.
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